Jacqtours creates bespoke road cycling tours you will love. We are running our tours to Taiwan for now, because it is a world class cycling destination accessible from Singapore where most of our clients are based. We will soon launch other top notch destinations, so stay tuned.
We also organise race travel, and are working on training camps. To help you get the best out of our more challenging overseas tours, we offer monthly training rides out of Singapore. These allow you to ride continuously & safely without stopping at traffic lights, and also get in some solid hills training.
Most of our clients are fairly serious adult cyclists, but we offer customized leisure tours and family tours too, so that we can start the little ones young! And in the name of gender equality, we want to do our part to promote women’s cycling in this male dominated sport.
Who are we?
This is “us” – Founder/Director Jacq Tan. Did you know the most common regret ever is “not having the courage to live a life true to oneself, not the life others expect of us”? Here lies the raison d’être for Jacqtours. We are a business born out of a lifelong passion (and 15 years of adventure travel experience), fueled by ideals (integrity as key) and pure love of what we do, to impact others positively.
Who we aren’t
This is why I am not a lawyer (although called to the London Bar) and not working at a corporate job, nor married (happily attached, yes, one day) nor with kids (proud doting aunt). Being myself just didn’t happen to align with most that was expected of me.
But this is why your Jacqtours travel experience resonates with positivity, energy and joie de vivre. It is an extension of someone who truly loves what she does (rather than just for the money), believes in her product (passionately), and takes pride in offering you the best of experiences (with the attention to detail only a trained lawyer could possess)!
Upon receipt of payment your order will be packed and posted either the same day, or at latest the next working day.
Paypal and credit cards are processed almost immediately, while bank transfers can take 24-48 hours.
In general we find that deliveries to Melbourne, Sydney, Adelaide, Brisbane metro and VIC regional are made within 1-3 working days. NSW, SA, TAS, ACT and NT take 2-5 working days. Regional QLD, WA and other remote areas will take 5-7 working days.
Please note these are only expected deliveries times and occasionally delays may occur.
We use Australia Post for all of our deliveries except for Bulky Items. For bulky items we use Direct Freight Couriers.
COMBINED POSTAGE FOR THE PURCHASE OF SEVERAL ITEMS
Our internal shipping charge calculator will tell you the cost of your postage prior to your checkout. In most cases buying more than 1 item will result in cost savings to you.
- Small items up to 500g cost around $7 postage. Depending on the weight and size you will get 2 sometimes 3 small items posted for this amount.
- Most larger items post for about $12 and you will generally be able to add 1-3 small items at no extra charge
- Once you purchase products over 3 kg in weight there is generally, only a small amount of extra postage charged
COMBINED SHIPPING CHARGES FOR BULKY ITEMS
You can add smaller items together with bulky items and there will generally be no or a small added postage cost. Ordering items such as 2 bike cases may not result in any savings due to their volume. Ordering mid-size items like two fluid trainers together will result in very good savings though. You will get your quote for shipping costs before you checkout.
If you have any queries please email us at firstname.lastname@example.org!
We now ship to New Zealand. For further details please visit our International page here.