Product warranties differ for each manufacturer and/or each product model. Warranty claims cover any fault, defect or failure occurring as a result of the manufacturing process. Damage or faults occurring as a result of misuse, accident, or wear and tear is not covered by our warranty policy. If the product is still under warranty then the repair or exchange will be at our expense.
An extended warranty may apply to certain bike frames, bikes and bike trainers. Please see specific product details for further information.
If you have any warranty issues please email any details and photographic evidence to firstname.lastname@example.org.