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Shipping

MOST ITEMS SHIP FREE!

Most items (95%) on our store will have a orange banner on the product which indicates FREE SHIPPING! All orders are shipped out through Australia Post Eparcel.

FREE SHIPPING ON ALL ORDERS OVER $99

For any items without an orange FREE SHIPPING banner, Free Shipping is valid on all orders over $99*. All orders are shipped out through Australia Post Eparcel.

*May exclude some bulky/oversized items

FLAT RATE SHIPPING UNDER $99

Velogear now charges a flate rate of $8.99 to ship orders under $99* Australia wide.

HOWEVER if you see any item with a Free Shipping banner under $99 please note you will NOT be charged the $8.99 flat rate (our gift to you)

All orders are shipped out through Australia Post Eparcel.

 

BULKY ITEM CHARGE

Certain bulky/oversize items including bikes, bike cases and trailers etc may incur a Bulky shipping charge which will be added on the drop down of the product page.

SHIPPING TIMES

Upon receipt of payment you shall be advised as to the status of your order with a short series of emails.

In general we find that deliveries to Melbourne, Sydney, Adelaide, Brisbane metro and VIC regional are made within 1-3 working days of receiving your SHIPPED email, NSW, SA, TAS, ACT and NT take 2-5 working days. Regional QLD, WA and other remote areas will take 4-7 working days.

Please note these are only expected deliveries times and delays out of our control may occur with Postal and Courier services.

We use Australia Post for all of our deliveries except for Bulky Items. For bulky items we use Direct Freight Couriers.

 

EXPRESS POST

We send all items out by commercial regular post. If you need to get your order a bit quicker we are happy to Express Post it to you. Just send us an email to  with the items required, quantities and your postcode, and we will give you a quote. 
 

PICK UP

Pick up is now available at Velogear. We will call or email you once your item is ready to be picked up!

 

INTERNATIONAL

We now ship to most countries worldwide. For further details please visit our International page here.

International delivery usually takes 3-10 working days.