FREE SHIPPING ON MOST ORDERS OVER $109.99*
Please enjoy FREE SHIPPING on most orders over $109.99*. All orders are shipped out through Australia Post Eparcel.
*Excludes most oversized & bulky items such as pannier bags, helmets, shoes, scooters, bike racks, bikes.
FLAT RATE SHIPPING UNDER $109.99
Velogear now charges a flate rate of $8.99 to ship orders under $109.99* Australia wide.
All orders are shipped out through Australia Post Eparcel.
BULKY ITEM CHARGE
Certain bulky/oversize items including bikes, bike cases, trailers , pannier bags, helmets, shoes, scooters etc may incur a Bulky shipping charge which will be added on the drop down of the product page.
Upon receipt of payment you shall be advised as to the status of your order with a short series of emails.
In general we find that deliveries to Melbourne, Sydney, Adelaide, Brisbane metro and VIC regional are made within 1-3 working days of receiving your SHIPPED email, NSW, SA, TAS, ACT and NT take 2-5 working days. Regional QLD, WA and other remote areas will take 4-7 working days.
Please note these are only expected deliveries times and delays out of our control may occur with Postal and Courier services.
We use Australia Post for all of our deliveries except for Bulky Items. For bulky items we use Direct Freight Couriers.
We send all items out by commercial regular post. If you need to get your order a bit quicker we are happy to Express Post it to you. Just send us an email to [email protected] with the items required, quantities and your postcode, and we will give you a quote.
We do not allow any walk ins. We only allow contactless click and collect. All pick ups must be placed online and you will receive an email with our address and opening times once your order is ready for collection. Please do not visit our warehouse until you receive an email as your order will not be ready.
We now ship to most countries worldwide. For further details please visit our International page here.
International delivery usually takes 3-10 working days.