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Customer Testimonials

What customers have said about us:

“Absolutely Brilliant!” D Spearritt from QLD

“You have the most competitive prices” R Nicholas

“I order one day and most often my goods arrive the next day” S Warburton from VIC

“Enjoyable shopping experience and great customer service” S Mulqueeny from NSW

“Keep up the great work, your customer service and prompt delivery are very much appreciated” P McMillan from VIC

“It’s easy to order and everything arrives within an acceptable time frame. On the occasions when I have phoned or emailed you have always been very helpful” J Read from WA

“This is the first time I have purchased cycling bits and pieces on the net. I wanted to see if I got quality and prompt delivery; I was not disappointed with both! Thank you” J Connell from SA

“Your quick turn around from order to receipt of goods is a huge plus” M Krepcik from VIC

“I am impressed with your guarantee to refund in full on items not suited or clothing not the right size. This gives peace of mind when purchasing and was a definite factor in my decision to buy from your shop” L Smithers from WA

“Velogear is my favourite bike shop. They haven’t let me down so I haven’t looked for another one” H Jones from NSW

“Had a problem that was dealt with quickly. This is always a good indication of service” M Goulter form QLD

“Overall an excellent site providing great products at competitive prices” C Armour from NSW

“Have not found a better price for online cycling gear plus you stock items that other stores do not” L Moran from SA

“The price is affordable, range is good and service is reliable” P Gordon from ACT

“Buying bike clothing is DIFFICULT. Your return policy is really quick and fair and causes one to purchase more!” M Gilmour, VIC

“Very professional company. I’m happy in a tough market to experience great service and products consistent with internet description” S Gamble from QLD

“Thank you for making it so easy to find what I am looking for. I have had trouble sourcing items from stores and if/when I did find something close to what I was looking for, the price and range was not very good. I also love that you are an Australian site, which was an important factory in deciding to purchase from you” E Rebuli from SA

“Really enjoy the service and understanding of your staff when I make order errors. It’s great to have a quick response with all queries” J Wight

“You offer a great service, competitive prices and delivery that is reasonably priced and very quick. I like the fact that you are honest in your product descriptions and that you only seem to display on the website items that you actually have in stock” P McCarthy from VIC

“I have found what I have been looking for on your website and Velogear is in Australia so freight costs are less than from overseas companies. Peace of mind is also a consideration – if there is a problem it’s easier to get it sorted when dealing with an Australian business” D Norton from QLD

“I’m yet to find a cheaper website and even if I did I would find it hard to use them as I doubt I would receive the same level or service that I have received from Velogear” T Rowe from WA

“Velogear’s website is very helpful with it’s overviews of equipment and clothing and the differences in the types available. I have found Velogear very helpful if I have had to return anything or have any problems. Well done” J Hooper

“You have weekly specials that other places just can’t beat” B Whitson from VIC

“Thank you so much for responding to my queries so promptly, great customer service. Plus really appreciate just how much trust you put into your customers” W Nittal

“You are to be commended for your customer service and very competitive pricing” R Goodson from VIC

“Look forward to buying more well priced and well made things form you” S Greig from NSW

“Great site, I have purchased from you guys several times now” C Santos from VIC

“Fast service and prompt delivery. Excellent product… very happy… thank you” A Gordon, VIC

“Good products, prices and service! Keep it up!” G Nail, NSW

“Always deliver promptly” B Audley from QLD

“You are my favourite online bike shop” O Barlow from ACT

“I like supporting local Australian businesses” C Richardson from ACT

 “I like getting your weekly specials emails”K Wun from NSW