Thank you for your recent order with us. You can check the status of your order anytime using our tracking link: https://www.velogear.com.au/ordertracking The link above will tell you exactly what...

We know order updates can sometimes be a little confusing, so here’s a quick guide to what each status means and what you can expect next: Pending: We haven’t received or processed your payment...

We understand that sometimes plans change, and you may need to cancel an order. Because of the high volume of orders we’re processing, it can occasionally be tricky to catch your order before...

I’m really sorry to hear there’s been an error with your order. To help us sort it out, could you please email through a photo of the item you received (including the part number) along with a...

You can check the status of your order anytime using our tracking link HERE The link above will tell you exactly what stage your order is at. Look out for a shipment email from our...